White Papers and Research

Tipping the scales: Risks vs. rewards of policy administration system migration

Rules-based policy administration systems and an adaptive migration approach to conversions have tipped the scales in favor of migration. Moving to modern policy administration systems is the best way for companies to gain the flexibility they need to take advantage of rapidly changing market opportunities.


Emerging healthcare value-based payment models: The role of bundled payments

Read this white paper to examine the advantages and disadvantages of the Bundled Payments reimbursement model as well as the considerations for entering into these contracts with your providers.


Speeding insurance product development: Removing constraints through an adaptive systems approach

To meet their goals for growth and profitability - and to adapt to change - insurers need and adaptive policy administration system with rules-based product configuration tools that enable them to delivers speed, reliability and consistency, throughout the product development process.


1 + 1 = 3: The new math when countering fraud

Cyber criminals continue to come up with new and more potent fraud attempts, with no end in sight. As a result, enterprises must develop more sophisticated ways to thwart such attacks.

Download this white paper to learn more.


Cut through the web of insurance fraud with advanced analytics

Score and rescore claims using rules and multiple analytical fraud models as part of the business process to detect potential fraud earlier and avoid pay-and-chase situations. Download now to learn more.


The state of insurance fraud technology

Read this report to better understand how insurance companies are using anti-fraud technology. Spoiler alert: This year’s survey finds senior managers more analytically aware than ever before, and shows the use of predictive modeling sharply on the rise.


Case management in insurance: A focus on claims processing

Claims processing is regulated, complex, inefficient and risky. It requires highly-skilled examiners, tracking is difficult, innumerable rules must be followed, and efficiency is often sacrificed.

How can you can streamline, simplify and improve your organization’s claims process? A Dynamic Case Management (DCM) system provides an integrated and automated claims processing environment that can improve resolution time and customer satisfaction, while improving compliance and efficiency.

Download this white paper to discover how providing examiners with a flexible and enriched work environment can improve your organization’s efficiency, ensure compliance and maximize customer experience.


Case Study: LexisNexis lead optimizer enables life carrier to focus on leads that are up to thirty-five times more likely to convert

Sourcing and maintaining quality insurance leads can be a time-consuming and frustrating affair, especially when there is no guarantee that leads will pay off.

In this case study, we share the success story of one insurance carrier who applied LexisNexis® Lead Optimizer to their pool of organic life insurance leads.

Leads that were appended with quality contact data delivered a significantly higher policy conversion rate compared to lower quality leads. Not only were the leads validated for accuracy, but the application of predictive models enabled the carrier to prioritize marketing and communication activities.


Vendor landscape: E-Signature, Q4 2016

This complimentary report – Vendor Landscape, E-Signature, Q4 2016, written by Craig Le Clair with Alex Cullen, Enza Iannopollo & Madeline King helps enterprise architects assess the strengths and weaknesses of electronic signature providers.

“Enterprise efforts to digitize transactional processes continue to drive the e-signature market. Mobile endpoints, rapid SaaS deployment, regulatory breakthroughs in Europe, and unforgiving digital expectations now contribute. The market has consolidated, leaving a small set of providers that dominate shortlist discussions. But newer entrants have entered the market via biometrics competence, European opportunity, and lower price points”.


Policy administration and underwriting: The complex path to policy admin modernization

The business environment in which insurers must compete has become as fast moving and as complex as the technologies necessary to manage it. The challenge insurers face today is how to remain relevant in today’s digital economy. Read on to learn how insurers are modernizing their systems.


How predictive analytics can help insurers outthink risk

Predictive analytics lets insurers learn more about their customers by offering valuable insights into what's likely to happen next. By combining that new knowledge with what they already know, insurance companies can develop proactive strategies and programs to ensure smarter decision making.


The building block of an insurance revolution

Blockchain is fundamentally transforming the insurance industry. Succeeding requires understanding the technology and its impacts.


Claims: Future State or Bust

Forward-thinking insurers are more aware than ever that the benefits of investing in claims core system modernization far outweigh the negatives. Read on to to learn more.


The Digital Divide: Are You a Leader or Laggard in Digital Claims Transformation?

In the march toward digitization, insurers cannot afford to sit on the sidelines. Staying in place is tantamount to lagging behind. Instead, organizations must establish “digital” as a priority to tackle key claims challenges. Download the white paper now.


Finding the Ideal P&C Policy Administration Solution

When it comes to researching a new P&C policy admin solution, the noise often drowns out the signal. Vendors tout endless lists of features and functionality. But what really matters when it comes to long-term system performance and scalability? "Finding the Ideal P&C Policy Administration Solution" breaks down the real factors carriers need to look for if they're hoping to make the most of a significant investment.


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