January 23, 2014
January 28, 2014
February 13, 2014
White Papers and Research
For property and casualty (P&C) insurance carriers, growth is hard-fought in an environment of compressed margins, regulatory scrutiny, increased competition and customer expectations for anywhere/anytime service. Add unsteady economic conditions, low interest rates that decrease investment income, and catastrophic losses from significant events such as Hurricane Sandy into the mix, and insurers are finding that their tried-and-true business methodologies that worked well pre-2008 are in desperate need of a face lift.
Sponsor: Neustar Information Services
For the third consecutive year, Neustar surveyed hundreds of companies on distributed denial of service (DDoS) attacks. Neustar's survey reveals evidence that the DDoS attack landscape is changing – from the perception of DDoS and the cost of DDoS attacks to the types of DDoS protection in place.
Download the full report for the latest insight into how DDoS attacks have evolved in both strategy and tactics, including:
- The number of companies attacked is up, but attack duration is down;
- Larger attacks are more common, but most attacks are still less than 1 Gbps;
- More than half of attacked companies reported theft of funds, data or intellectual property.
Insurance companies are entering a new “customer focused” marketplace. With consumer behavior now driven by positive customer experiences in addition to cost, insurance providers must shift resources away from transactional legacy systems to embrace more customer-centric technologies—igniting innovation and growth. View the whitepaper to learn how insurance companies are growing revenue by capturing more white space and increasing customer engagement through cloud technologies.
This paper outlines ways marketers can use analytics to improve their chances of success by building a solid measurement plan that lets you define and measure diagnostic metrics. From defining success to targeting your audience to reporting your results, you’ll discover how your customer intelligence platform can align the customer journey with your marketing systems and processes.
Facing ever-changing market demands, life insurance and annuity carriers must continue to adapt their product portfolios—and business processes—as regulations, industry, and consumer needs change. To overcome these challenges, many carriers are making the move to rules-based policy administration systems. In order to shorten the time required for a core transformation project, insurers can accelerate key phases of the project—namely, requirements gathering and integration—through the use of process models and configuration reference guides. Learn how to accelerate the transformation and drive faster time to value.
Sponsor: Trillium Software
In a newly published white paper, independent research firm Aite Group states that insurance companies can save approximately 15% of loss costs and LAE by more effectively using technology. Critical to this cost reduction is utilizing innovative technology to analyze the full universe of claims data – especially unstructured data in free-form text and scanned documents. This provides greater insight into how every dollar is being spent so that insurance companies can minimize wasteful activities that do not improve claims outcomes.
Sponsor: VUE Software
Often outdated technology consisting of an assortment of homegrown and legacy applications — along with various disparate databases — is at the root of the issue. Insurers have difficulty modernizing such an infrastructure with the capabilities they have, so the efficiencies inherent in automation cannot be realized. As a result, an organization fails to maximize profits. In this White Paper, you will learn that is not so much about the age of your systems, but whether said systems are able to keep pace with new revenue goals and their capacity to provide a true competitive value.
This white paper provides new information on:
- Defending against direct-to-origin, network-layer, and application layer DDoS attacks
- Defending against data theft
- How platform architecture can help to identify and mitigate brand new attack types
- Integrating into a layered security ecosystem
Understand how to create a more flexible core web architecture for great experiences on any type of device, with minimal resources. In this research paper you will learn:
- When it makes sense and when it doesn’t
- How it improves the Mobile experience
- What leading Responsive Web Design adherents are doing right
Learn why (and how) the role of security and risk professionals today goes way beyond compliance into overall business success. They’re integral not only to technology management, but also to securing the mobile experience, turning big data into actionable insight and influencing the evolving mindset of their team.
Mining the huge volume and variety of data companies collect can yield meaningful insight, often leading to better, more-rapid decisions and better business outcomes. This report examines how security and risk (S&R) professionals use (and will use) big data to increase the effectiveness of fraud management while actually improving customer experience.
Gartner - Innovation Insight: Innovation Drives Seven Dimensions of Context-Aware Enterprise Security Systems
Context aware computing improves enterprise security systems by bringing relevant suspect events into focus and eliminating distracting noise. Using seven dimensions of context aware computing can mitigate damage from largely invisible security threats.
Insurers already possess a lucrative fraud fighter: data. Better measurement, improved predictive analytics and business intelligence strategies provide a fraud early warning system, but the resourcefulness of financial criminals means that SIU teams must continuously improve detection and deflection strategies. Learn how in this report.