White Papers and Research

Rebuilding trust: Next steps for risk management
in insurance

Sponsor: SAS
Posted: August 31, 2010

This white paper is based on a candid survey of more than 70 insurance executives from around the world. In the wake of the recent financial crisis, it highlights both the challenges and next steps to clearly defining a more stable and effective enterprise approach to risk management. Key areas of focus include risk processes and systems, transparency with regulators, and the quality and availability of data.

 

Policy Administration 2010

Posted: August 1, 2010

The global economy may still be fighting to regain solid footing after the precipitous financial crisis of 2008, but in the insurance policy administration systems market, business is very much alive and flourishing.

 

Smarter Insurance Processes in 2010: Streamline Insurance Processes with Business Rules to Cut Costs, Speed Operations and Respond Dynamically to Change

Sponsor: IBM
Posted: July 28, 2010

Smarter insurance processes go beyond basic automation by adding intelligent decisioning capabilities for greater agility, speed and transparency. This automation not only cuts costs by reducing manual tasks, bottlenecks and errors—it also delivers the right answer to the right person at the right time.

 

BRMS Whitepaper: Answers to Top BRMS Questions

Sponsor: IBM
Posted: July 28, 2010

Answers to ten frequently asked questions about what business rule management systems are and how they are used.

 

Leveraging Claims Processing for Cost Reduction, Increased Customer Satisfaction and Policy Renewals

Sponsor: FICO and Microsoft
Posted: July 20, 2010

To stay competitive, insurers must respond with new products, improved customer service and deeper insights. This white paper examines the claims process to help insurers use technology strategically to become more agile and responsive to transcend competitive challenges and posture their organizations to meet and surpass the expectations of their customers and stakeholders.

 

Proof of Concept Done Right: Mitigating the Risk of Policy Administration System Migrations

Sponsor: Oracle Insurance
Posted: June 1, 2010

Flexible, adaptive policy administration systems can offer huge potential rewards, including faster speed to market and innovative, competitive products. Yet, despite the advantages, there is considerable risk in migrating to a new policy administration system. Proofs of concept are often undertaken to mitigate the risk, and offer the chance to test a vendor's claims prior to implementation. Insurers have the opportunity to push the envelope and undertake a "proof of capability," confirming the capabilities of not only the chosen system, but the project team. Read about one such case—a textbook example of how to do everything right when it comes to choosing a new policy administration system

 

Oracle Insurance Insight Self-Running Demo

Sponsor: Oracle Insurance
Posted: June 1, 2010

In the insurance industry, winning means knowing more than your competitors about how to run a profitable business that effectively serves customers. To make that happen, you need to dig deep into your data, analyze claims and policy information together, and use that information to roll out new products quickly. Watch a demo of Oracle Insurance Insight ¯ a best-in-class, insurance-specific data warehouse and analytics application - that lets you aggregate policy, claims and customer information and get smarter about what drives your business.

 

More than Just Talk: Leveraging Enterprise Communications to Transform the Business

Sponsor: Oracle Insurance
Posted: May 31, 2010

Insurance companies often struggle with effectively managing communications in their businesses. They are increasingly turning to "adaptive systems," technologies that let the business make changes rapidly and easily. Simply put, an adaptive system is one that provides the flexibility needed to handle any process the business requires. This means supporting everything from new product creation, to sales and service, to administration and claims, to finance and enterprise infrastructure. Learn how an adaptive, rules-driven system can support relevant, compliant communications with all stakeholders – including customers and agents – to help you drive sales and transform the business.

 

Oracle Insurance Insbridge Rating and Underwriting Self-Running Demo

Sponsor: Oracle Insurance
Posted: May 30, 2010

In today's insurance enterprise, most companies are running multiple policy administration systems, Web quoting systems and comparative quoting systems. Usually, each of these systems has its own rating engine – which can lead to extensive maintenance, slower time to market for new products, and data or pricing inaccuracies. Carriers can remove these constraints by employing a single, centralized rating engine – one that is adaptable and flexible enough to let business users make rating changes without the need for extensive IT projects. See how a centralized, rules-driven rating engine can work for you.

 

Oracle Documaker Self-running Demo

Sponsor: Oracle Insurance
Posted: February 8, 2010

Oracle Documaker is the most widely used system for customer and channel communications in the insurance industry. Why? Because Documaker delivers. What we’ve heard from our customers is that, with the right customer communications management solution in place, they’re delivering more than just documents. With an effective solution for customer and channel communications, they are transforming their businesses. Learn more about how Oracle Documaker adapts to all of your output needs, all of your channels, and all of your systems.

 

Delivering Superior Customer Value in Insurance: Technology as Differentiator in a Challenging Market

Sponsor: SAP
Posted: January 28, 2010

Learn why insurers need a 360-degree view of each customer covering his or her entire experience with the company in order to provide products and service that stand out from the crowd. See how IT that supports integrated, end-to-end business processes can also increase insurer responsiveness and customer loyalty.

 

Podcast: Getting the Most From Your SOA Vendors

Posted: March 6, 2008

Click Here to listen to this presentation.