White Papers and Research

Celent case study, Linking Predictive Analytics and Underwriting at Freedom Specialty Insurance Company

Sponsor: SAS

This Celent case study explores how an insurer built, refined and sustained its revolutionary analytic underwriting platform. Topics include the technology, process and people needed to pull it off, as well as lessons you can use to see the benefits of analytics in your underwriting operations.


Decision-Driven Marketing: Maximizing customer engagement

Sponsor: SAS

This paper explains why effective customer engagement today requires real-time marketing with real-time decision management capabilities. It also highlights the many benefits of decision-driven marketing, such as improved acquisition and retention rates, reduced overall sales and service costs, and higher conversion rates.


Coalition Against Insurance Fraud research,
The State of Insurance Fraud Technology

Sponsor: SAS

The Coalition Against Insurance Fraud presents the findings of its research into insurers’ use of anti-fraud technology – and how it translates into more accurate pricing, competitive edge and lower premiums for policyholders. You’ll also get a good look at how your organization compares to the rest of the industry.


Smart Configuration

Sponsor: Oceanwide

Many policy administration systems claim to be easily configurable but only Smart Configuration gives carriers smart agility and ease of use. This eBook describes the three hallmarks of Smart Configuration; helps you to determine if your current system offers maximum configurability; and provides real-world examples of how Smart Configuration has helped carriers.


Stand-Alone Rating Engine: Leading Force Behind Core Transformation Projects in the P&C Market

Sponsor: Oracle

P&C carriers continue to face a growing problem: how to provide more flexibility, improve speed to market for rate changes and new product introductions as well as find a way to increase revenue growth and profitability. While replacing their core legacy system might be the ultimate answer, an easier 'fix' is what many carriers are hoping to find. Download this white paper to learn more about how insurers can manage transformation risk.


Tipping the Scales: Risks vs. Rewards of Policy Administration System Migration

Sponsor: Oracle

Recent research shows that insurers feel their current IT systems are hindering their efforts to achieve their business goals—including the ability to outpace competitors in delivering products to market, and improving the efficiency of customer service. In an effort to improve their performance, many insurers are making core system replacement a top priority. Find out how the balance has shifted, and why now is the time to make the case for core system replacement. 


Five Keys to Marketing Analytics Excellence

Sponsor: SAS

This paper outlines ways marketers can use analytics to improve their chances of success by building a solid measurement plan that lets you define and measure diagnostic metrics. From defining success to targeting your audience to reporting your results, you’ll discover how your customer intelligence platform can align the customer journey with your marketing systems and processes.


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