Forrester presents how modern communications impact the customer experience

Sponsor: GMC
Scheduled: May 29, 2013, 10:00AM ET

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5 Ways New-School APM Can Improve Application AND Business Performance

Sponsor: OpTier
Scheduled: June 18, 2013, 02:00PM ET

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Beyond Policy, Billing and Claims: Challenging the Definition of the Insurance Suite

Sponsor: SAP
Scheduled: June 20, 2013, 02:00PM ET

Cyber-Crime: How Vulnerable Are You?

Available On-Demand
Sponsor: ThreatMetrix
Date Held: May 2, 2013

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Bridging the Gap: Drive a Successful Carrier and Agent Relationship

Available On-Demand
Sponsor: IBM
Date Held: April 25, 2013

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Capitalizing on the Power of Big Data

Available On-Demand
Sponsor: HP Autonomy
Date Held: April 23, 2013

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Strategies for Self-Service Mobile App Success

Available On-Demand
Sponsor: Jarus Technologies
Date Held: April 18, 2013

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Analytics in Insurance: Retaining and Growing Your Customer Base

Available On-Demand
Sponsor: IBM
Date Held: March 27, 2013

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Fraud Management Excellence in the Insurance Industry

Available On-Demand
Sponsor: SAP
Date Held: March 21, 2013

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Mission (Not) Impossible: Operational Transformation with Case Management

Available On-Demand
Sponsor: IBM & IPD
Date Held: February 27, 2013