Colonial Life Announces New App for Policyholders
Application designed to allow policyholders to check claims information and policy details from their mobile devices.
Virtual Water Cooler, September 17, 2012
Colonial Life policyholders can now access claims information and policy details from their Apple devices.
The free app enables policyholders with iPhone, iPad and iPod Touch devices to check on the status of their claims, view policy information and access information currently available to them through the company’s policyholder website. In addition, they can use the app’s agent locator to find a nearby Colonial Life representative and can use the app to communicate with a customer service representative. Customers can also access a Frequently Asked Questions feature for help.
“We’re excited to offer our policyholders this free service that makes it simple and more convenient for them to get the information they need,” says Linda Bambacus, Colonial Life’s vice president, service operations. “The ability to check on the status of a claim at any time can reassure our customers—especially when they’re waiting to pay medical bills and other expenses from an accident or illness.”
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