February 1, 2012

Opportunities Abound for Mobile Expansion

While mobile technology is nothing new to insurers, survey results indicate few are taking advantage of the possibilities.

December 1, 2011

LinkedIn, Facebook Top Social Media Tools

Insurers view social platforms as a way to interface with agents, consumers.

August 1, 2011

Insurers' Multi-Channel Challenge

As digital channels become moreestablished, it is easy to forget the degree to which consumers still rely upon the agent channel. Indeed, a new survey from Accenture confirms that these new channels will augment rather than supplant long-established ones. The survey, which queried 2,500 individuals in North America, found that the agent network remains the preferred method to buy insurance among respondents. Even among 25- to 34-year-olds, 59% said they prefer buying insurance from agents as…