Special Reports

Strategies: Move Over Underwriters

The marriage between data analytics and claims is the next big thing for insurers.

The Game Changer

On all sides of the insurance industry, the pace of core system upgrades is quickening, with the introduction of new and more powerful analytic capabilities leading the way. Underpinning this push is the economic climate the industry has faced since the financial crises erupted in 2008. The low-interest rate environment that followed put...

Claiming Customers; Billing For Growth

After years of being secondary, claims and billing systems are now regarded as pivotal to insurance carriers’ efforts to improve their marketing and better service their customers.  Read on to learn how insurance carriers are using claims and billing to improve customer retention and satisfaction. 

Policy Administration And Underwriting: The logical Fit

When it comes to core policy system modernization and integration,  the insurance industry’s new mantra could be as simple as this: Just do it.

While it’s not exactly news that insurers across lines of business are under pressure to upgrade their systems, trends as varied as agent consolidation, industry globalization...

2013 Vanguards in Insurance Practices

In the 2013 Vanguards in Insurance Practices (VIP) ranking, insurance carriers in the United States and Canada ranked the top insurance technology providers across several categories, including Insurance Core Solutions, Customer Experience Solutions, Decision Support Solutions, Back Office & Support Systems, Strategic Partners and Emerging...

Creating A Superior Customer Experience

Once considered core systems that were integrally tied to an insurer’s back office operations, both claims and billing are now known for the benefits they provide to the front office. As a result, spending on these systems is expected to increase dramatically. In fact, by 2015, insurance carriers are predicted to shift spending on...

Exploring the Impact of Implementing Core Business Technologies

Insurers of all sizes are realizing additional back- and front-offfice benefits to modernizing their policy administration systems. However, as they look for answers they do so against the backdrop of a competitive landscape that is shifting. This special report explores the issues at hand for insurers as well as the progress that is being...

2012 Vanguards in Insurance Practices

In the 2012 Vanguards in Insurance Practices (VIP) ranking, insurance carriers in the United States and Canada ranked the top insurance technology providers across several categories, including Insurance Core Solutions, Customer Experience Solutions, Decision Support Solutions, Back Office & Support Systems and Strategic Partners.

Strategies: Claims

To survive in today’s fierce market, carriers are challenged with reducing costs associated with the claims process. Explore the impact of implementing core business technologies and how they can lead to a positive return on investment.

Policy Administration 2011

In the ongoing competitive-edge quest, many insurance carriers today are focused on improving the “customer experience.” Both agents and customers are in their sights and carriers see modernizing policy administration systems as key to becoming carrier of choice. Read this report for a compete insightful look.

2011 Vanguards in Insurance Practices

Strategies: Business Intelligence & Analytics 2011

How insurers can build fact-based decisioning capabilities.

It is an often quoted axiom that insurers experience gluttony of data but starvation of information.And the data proliferation is getting more dramatic.

Strategies: Claims

To survive in today’s fierce market, carriers are challenged with reducing costs associated with the claims process. This supplement will explore the impact of implementing core business technologies and how they can lead to a positive return on investment.

Business Intelligence 2010

Business Intelligence

Health care reform means that business intelligence is no longer an option—it’s an absolute necessity—and this special, in-depth report from the award-winning editors of Information Management magazine, Health Data Management magazine, and Insurance Networking News will explain how BI can be used by health...

Policy Administration 2010

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