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Manulife Smooths Authentication with Voice Recognition
The Canadian insurer is allowing customers and advisors to opt for voice recognition over manual password entry in the contact center. Read More »
Managing reinsurance policies and claims with spreadsheet software is error-prone, slow and labor-intensive; regulatory compliance is difficult, and legitimate claims can slip through. Read More »
Coventry First LLC illegally marked up prices on hundreds of investments that bet on when people would die, an American International Group Inc. unit said at the start of a fraud trial in New York. Read More »
To combat security issues, most organizations still depend on alerts and actual incidents. But that approach can lead to faulty data analysis. Read More »
Insurance companies face increasingly sophisticated cybersecurity challenges. Here's what leaders at major companies are doing to solve them. Read More »
What we learn about securing data and communications from the Department of Defense. Read More »
Industry experts share insurers' strengths and what still can be improved on the cybersecurity front. Read More »
Tim Callahan, chief information security officer for Aflac, talks about the benefits of attending Deloitte’s one-day CISO Transition Lab. Read More »
Australian insurer Suncorp Group Ltd., has selected Solera's Risk Management Solutions platform to help manage an increasingly complex auto industry, while managing rising customer expectations, Solera said. Read More »
Security researchers demonstrated that they could hack Metromile's UBI dongle; insurance carrier issued patch in June. Read More »
With insurance carrier M&A activity spiking, INN contributors offer advice for technologists facing transition. Read More »
Atlas General Insurance Services has completed the implementation of the FirstBest Underwriting Management System for its commercial property, commercial general liability and commercial package businesses using UMS Express, FirstBest’s accelerated implementation methodology. Read More »
The former Zurich exec replaces John Foley. Read More »

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