Thinking Inside the (Black) Box

The proliferation of algorithms and data sources is enabling insurers such as Farm Bureau Financial Services and Bankers Insurance Group to write more business and be more selective while improving the customer experience and profitability.

INN Breaking News, July 21, 2014

Chris McMahon

For most P&C insurers, a lack of underwriting profitability has been a long-standing problem. According to Insurance Services Office Ltd., insurers have posted net gains on underwriting for just 21 of the 113 quarters since the company began collecting quarterly data. And external factors, including persistently low interest rates, the glacial economic recovery and increasingly intense competition, over which insurers have little control, are exacerbating the profitability challenge. As a result, underwriting, due to its historically manual nature and its potential to increase profitability and reduce complexity, has for many insurers become a target for innovation.

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