Readers Respond: Does Anybody Know How to Fix the Industry's Image Problem?
A number of responses to a blog post have kept us thinking.
Insurance Networking News, March 6, 2013
A blog post from Pat Speer asked "Does Anybody Know How to Fix the Industry's Image Problem?" prompting a fair number of readers to respond.
Both on Twitter and thanks to a great comment on the original piece, a conversation has broken out about where to look for answers within the enterprise, as well as the nature of the question. Below is a sample of the responses we've seen on Twitter.
Keep the conversation going by responding to these in the comments section below, or tweet your thoughts at us (@_INN).
@_inn I think individual agent knowledge, work ethic and accountability are critical, if only to force companies to act "in good faith."— MATIC (@zmobboss) February 27, 2013
@_inn better training - teach those in the business what business we are REALLY in - risk transfer NOT sales!— Garth Leone (@gmleone) February 27, 2013
@_inn Education, for those who care. Others believe TV ads for attorneys painting entire industry in worst possible light. Losing battle.— Jim (@SIUHeadline) February 23, 2013
@_inn be fair, pay claims on time, DON'T BE EVIL— David Hayden-Case (@davidhaydencase) February 28, 2013
@_inn Apparently we insurance people don't. The book's conclusion was our familiar, "we're misunderstood" whine.— Bruce Hicks (@oldst1x) February 27, 2013
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