Top 10 Reasons Insurers Are Out of Compliance

Claims, renewals head annual list of market conduct complaints filed with state insurance departments.

August 18, 2011

Justin Stephani

A failure to process claims in a timely manner and a failure to use compliant policy forms top the list of complaints filed in the P&C and life/health insurance markets, according to Wolters Kluwer Financial Services. Other continuous challenges cited were a failure to properly embed regulatory requirements into claims, underwriting and distribution processes.

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