Integrated Service Delivery Drives Insurance ITO Spending

A challenging operating environment, higher consumer expectations and tougher competition are rousing insurance IT outsourcing, according to Everest research.

INN Breaking News, January 8, 2014

Chris McMahon

When it comes to insurance technology outsourcing, insurers have moved beyond “lift and shift” labor arbitrage and now are focused on expanding services and enhancing service delivering technologies, according to Everest Global Inc.’s IT Outsourcing in Insurance – Annual Report 2013: SMAC is the Panacea for all Insurance Industry Problems. 

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