Insurers’ Optimism Supports Increased IT Spending

Customer service rises in importance as a business driver and cost containment declines, according to Strategy Meets Action.

INN Breaking News, January 27, 2014

Chris McMahon

There is a growing optimism in the insurance industry, which has lead to increased spending on technology this year, according to 2014 Insurance Ecosystem: Insurer Technology Spending, Drivers, and Projects, a report from Strategy Meets Action, an insurance technology consulting company.

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