Mobility: Can Insurers Meet Rising Expectations?

The mobile Web is evolving at an extraordinary rate, and each evolution has brought new possibilities to insurers. Can they keep up?

November 29, 2010

Pat Speer

Insurers have been forced to embrace mobile technologies both for internal use and their e-business strategies. Along the way, they have developed user interfaces based on assumptions about screen size, browser versions, input and processing capability. Yet mobility is more than smartphones, and the emergence of new connected devices, such as tablet computers like Apple's iPad or Samsung’s Galaxy tablet, will create additional options for media consumption any time and anywhere.

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