Great American Delivers Customer Self-service through Mobile Apps
Novarica Research Council Impact Award Nominee of the DayQuick Hit Category: Leveraging Agile development, Great American Insurance Group overcame cultural and technical challenges to roll out self-service apps in less than five months.
October 15, 2012
Below is the second of 13 Novarica Research Council Impact Award nominee case studies that INN is presenting, in no particular order. The awards, which will be presented at the research and advisory firm’s October 30th event in New York, honor best practices in insurance industry IT initiatives and strategy.
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