GEICO Adds Voice Capabilities to Mobile App

Insurer plans to monitor how customers use the voice technology to further develop it across self-service platforms.

INN Breaking News, May 3, 2013

Jennifer Morrell

GEICO is working with Nuance Communications, a voice and language solutions company, to introduce voice assistant technology in its GEICO App. The integration of voice technology provides a multi-modal user interaction within the app.

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