Esurance's Video Appraisal App: Behind the Scenes

Smartphone application enables claimants to video chat with an appraiser, which can eliminate the need for an in-person appraisal and shorten payment processing time.

INN Breaking News, March 17, 2014

Bob Violino

Esurance, a direct-to-consumer personal insurance company, announced a new mobile feature that itís calling an industry first: video appraisal, which enables consumers to video chat in real-time with an Esurance appraiser to get their claim estimates immediately.

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