Claims Execs Required to Do More With Less

Funding for IT projects to help insurers become more customer-centric is largely unavailable.

October 31, 2012

Chris McMahon

Fewer than 70 percent of P&C claims executives are satisfied with their catastrophe-related data management, and while the P&C insurance industry aspires to become customer centric, the IT funding required to achieve that goal is not available, according to “North American P&C Claims Executives and Claims IT Resources: Playing Shorthanded,” a report from Aite Group.

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