Report: Insurers Must Improve e-Service Functionality

Gartner cautions that social, mobile, cloud and information are driving new and different business scenarios that insurers ignore at their own peril.

INN Breaking News, December 11, 2012

Chris McMahon

CIOs and IT managers designing, developing and implementing consumer portals and electronic services—everything from product marketing and sales to after-sales service delivery—need to assess a “nexus of forces,” mutually reinforcing social, cultural and technological factors, including social, mobile, cloud and information, that are “driving new and radically different business scenarios,” according to a new white paper from Gartner Group entitled “The Nexus of Forces Will Drive Insurers to Pursue E-Service Innovation.”

Get access to this article and thousands more...

All Insurance Networking News articles are archived after 7 days. REGISTER NOW for unlimited access to all recently archived articles, as well as thousands of searchable stories. Registered Members also gain access to exclusive industry white paper downloads, web seminars, podcasts, e-books, and conference discounts. Qualified members may also choose to receive our free monthly magazine and any of our e-newsletters covering the latest breaking news, opinions from industry leaders and developing trends.

Already Registered?

Free Site Registration