Flexibility, Outsourcing Key to Core Systems Overhauls in Life Sector

Survey outlines both pain points and the most important factors for successful programs of change.

January 17, 2013

Justin Stephani

Lack of flexibility is the greatest liability for most insurers’ core system operations, according to the authors of “Tracking the Progress in Core Systems Replacement: Global Life Edition,” a new report from Celent. In an accompanying survey, 33 percent of respondents agreed, naming business agility as the key benefit they look for in a business case for change.

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