Automated Processing Pays Off

Health insurers are counting on technology to reduce the claims-processing errors that cost billions of dollars and frustrate patients and physicians.

May 1, 2012

Bob Violino

For many health insurers, enhancement of the claims process is overdue. According to the American Medical Association's (AMA) fourth annual National Health Insurer Report Card released in 2011, the overall rate of inaccurate claims payments increased from the previous year among leading commercial health insurers.

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