Fighting Fraud One SIU at a Time

Special investigative units are increasing the use of analytic technologies to identify suspicious claims.

Insurer 'Embraces' Paperless Office

Document management initiative enables Embrace Pet Insurance to shed empty file cabinets, increase customer satisfaction.

INN's Annual Top 5 Trends for 2012 - Analytics

INN editors present the business and technology trends that have the potential to impact insurers' operational environments in 2012 and beyond.

INN's Annual Top 5 Trends for 2012 - Consumer Centrism

INN editors present the business and technology trends that have the potential to impact insurers' operational environments in 2012 and beyond.

INN's Annual Top 5 Trends for 2012 - Continued Modernization

INN editors present the business and technology trends that have the potential to impact insurers' operational environments in 2012 and beyond.

INN's Annual Top 5 Trends for 2012 - Data Quality

INN editors present the business and technology trends that have the potential to impact insurers' operational environments in 2012 and beyond.

INN's Annual Top 5 Trends for 2012 - Regulation

INN editors present the business and technology trends that have the potential to impact insurers' operational environments in 2012 and beyond.

3 Trends Beyond 2012

Looking further ahead, insurers will have to contend with the vicissitudes of climate, commerce and car culture.

LinkedIn, Facebook Top Social Media Tools

Insurers view social platforms as a way to interface with agents, consumers.

One Surgery with a Side of Blood Thinners?

Demands for transparency within the health insurance industry could set forward-thinking insurers on a crash course with consumer-friendly, rules-based systems.

A Solution to the Industry's Brain Drain

While the concept is still evolving, phased retirement could be a solution, and technology is essential.

Internalizing External Data for Analytics

15 minutes with Bill Madison.

Insurance CIOs in 2012: Just Warming Up

Insurers will invest heavily in IT in 2012 to make sure they can walk, because they know they will need to start running soon.

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