One Insurer's Quest for Faster Claims Decisions

Manitoba Public Insurance's year-old system enables multiple resources to view and work on claims at the same time, resulting in faster, more accurate decisions.

The Promise and Perils of Product Creation

A new generation of PLM tools frees product developers from the fetters of IT, but carriers need to wield this newfound freedom with caution.

Weathering the Mobile Downpour

The exponential growth of mobile devices and applications is forcing insurance IT assent managers to ask new questions about their place within the insurance organization, their safe use by employees, and even their efficacy.

Legacy Baggage Still Bedevils Insurers

Insurers acknowledge that outmoded infrastructure is limiting business agility, a new study by Oracle Insurance and Insurance Networking News finds. The study, which queried 421 insurance C-level and senior executives, IT professionals and line-of-business managers, assessed the organizational priorities for insurers, their effectiveness in priority areas and the role that IT plays in helping and hindering their initiatives. …

Is Employee Privacy Passé?

Insurers can use their advanced analytic abilities to monitor employee behavior. But should they?

Document Management: When to Shred

How long after implementing an electronic document management system can an insurer get rid of original paper documents? The answer: It depends.

Can Big Data Nix Fraud?

15 minutes with Stuart Rose

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