Global Boost for Governance

Increased attention from regulators, rating agencies and consumers are lending new urgency to efforts by insurers to improve governance practices.

Pushing Higher

With multidomain MDM now the norm, organizations, including insurers, want governance that is simple and proactive.

Loosening the Grip On IT Spending

Four insurance technology experts reveal how close IT-business collaboration works to facilitate IT budgets that foster long-term growth.

Insurers' Multi-Channel Challenge

As digital channels become moreestablished, it is easy to forget the degree to which consumers still rely upon the agent channel. Indeed, a new survey from Accenture confirms that these new channels will augment rather than supplant long-established ones. The survey, which queried 2,500 individuals in North America, found that the agent network remains the preferred method to buy insurance among respondents. Even among 25- to 34-year-olds, 59% said they prefer buying insurance from agents as…

What's Really Holding Women Back?

When Lori Dickerson Fouché was named president and CEO of Fireman's Fund Insurance Co., she became one of four women holding top executive spots in that company. It's true that Fireman's Fund has seen turnover in the executive suite; Fouché is the fourth person to hold this role in four years. But more notable is how quickly she rose within the ranks from her mid-level marketing role (less than six years) to sit at the…

Midsize Insurers Need Technology to Drive Growth

Aligning business and IT priorities isn't enough to drive growth; investment in technologies such as analytics and cloud is vital.

The Clean-Slate Approach to Policy Administration

15 minutes with Enrico Ferrante

Communications Channels: More is More

The proliferation of channels can be frustrating for insurers; however, limiting the ways intermediaries and policyholders can interact with the company increases relationship friction.

Automated Underwriting: How Far Can it Go?

As analytics and automation become increasingly prevalent in the process, carriers look to strike a balance with traditional underwriting practices.

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