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A World Of Trouble for Risk Managers

Geopolitical upheaval, rapid technological and regulatory change and a spate of natural disasters join persistent financial disquiet to form a potent challenge for insurers.

Agent Portals: An Ongoing Effort

Starting with a basic agent portal in the '90s, Safety Insurance's upgrades and enhancements enable virtually all auto and homeowners business to come in through its portal.

Cover Story

Social CRM The Next Stage in Insurers' Social Networking Journeys

As insurers look to capitalize on the rich trove of data on social networks, customer relationship management may be a good place to start.

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