Social Networking: From Fad to Factor

Carriers look to business-specific social networking tools to improve their interactions with producers.

Claims of Innovation Ring True

Esurance is reaping significant rewards by revolutionizing its customers' online claims experiences.

Keeping Up with Farmers

Catching up with Farmers Insurance, our 2010 INNovator of the Year.

Want to Be Healthy? Grow Organically

Amid economic turmoil, life insurers are finding that internal development beats M&A.

What We Have Here is a Failure to Communicate

Carriers can leverage social networking technologies to improve internal communications.

A Global View of SOA-based Policy Admin Systems

Long-established in the states, service-oriented architectures are now taking root in emerging markets.

Insurers Look To Boost ERM Spending

A new report reveals an increase in spending on enterprise risk management technologies.

Reform Redux: Here We Go Again

Emerging relatively unscathed in 2009, insurers may face additional regulatory challenges in 2010.

The Road to Self-Sufficiency

Insurers have options when it comes to maximizing the important investment of maintaining a core processing system.

Actuaries Assess ERM

A trio of risk managers weigh in on creating a culture of risk awareness.

Back Office Solutions

Who's Buying What

Recent deals for technology software and services

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