Executing Under Pressure

Like a quarterback in the pocket, insurance CIOs modernizing their policy administration systems are facing a lot of pressure, but know that the end zone holds great promise.

IT Budgets Withstand Economic Maelstrom

While macroeconomic conditions may buffet the industry, carriers are largely staying the course on IT spending.

Choosing CRM Sides

CIOs consider integration and cultural choices when deciding between Software-as-a-Service and on-premise CRM.

Building the Network

Recognizing the potential for relationship building, a number of insurers turn to social media.

Using Data to Keep Risk in the Crosshairs

Reinsurers used to operate on experience, intuition and a handshake. These days, they want data, too.

Considering Self-Service

Carriers can see many benefits by providing service over the Web to commercial lines customers.

Narrowing The Focus

With few seeing the economic malaise lifting anytime soon, IT budgets will shift in focus, if not size.

A Separate Peace?

As the issue of a federal charter for insurers once again engulfs Capitol Hill, the chance of a separate deal for life insurers rises.

RIAs Deliver Agility

Rich Internet applications offer insurers expanded opportunities to interact with customers, brokers and agents.

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