Molding Growth, Up And Down the Channel

Sales methods in today's economy vary, making technology's role to customize its approach more important than ever.

Green Screens Fade Out in Workers' Comp

Carriers are moving to modern billing systems to differentiate themselves in the marketplace.

Insurers Scale the Many Steps to Paperless

Going paperless produces numerous benefits, but it takes time and many small steps.

Agility Vital in Insurance IT

The time is now for innovation, but many insurers find it very difficult to translate ideas or pilot projects into tangible results.

Reforging IT Contracts

Hammering out a deal between carriers and vendors can be a doubled-edged sword, but done correctly, the benefits outweigh the costs.

Options Abound in Claims

When it comes to replacing legacy claims systems, carriers have many options large and small.

CIOs Ponder a Year of New Predicaments

Pressures and priorities prevail upon insurer CIOs consciousness' at all times, but growing the business in this precarious economy tops the list in 2009.

Insurers Losing One "Nobody" at a Time

When it comes to customer service, technology can amplify a bad customer experience.

Now's Not a Time to Hide

Despite challenging market conditions, forward-looking insurers should consider the merits of core system investment.

Health Insurers Must Boost Provider Connections Now

The state of health care is changing. Insurers need to change with it and develop ways to connect with health care providers.

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