Legacy Systems: Is the Reaper Near?

Despite heroic efforts to extend their lives, reliability and scalability concerns are forcing carriers to reassess the future of their legacy applications.

Insurers Become More Comfortable With SaaS

While popular on the periphery, security concerns are still tempering SaaS usage for critical applications.

Mobile Tools - Nascent Technology for the Taking

Using emerging mobile devices to access CRM, analytics and customized business applications is a lofty goal. Are life insurers ready?

New Options Debut in Insurers' Call Centers

Carriers are rethinking the role of technology in this crucial, customer-facing area.

The Near-Future of Personal Auto Insurance

The future will bring accelerated change enabled by technology that can help carriers either reduce costs or improve retention.

Direct Taxonomy Reaps Many Indirect Benefits

The Hartford recognizes that employing an enterprise taxonomy works wonders for their Web site and other areas as well.

Do You Know BPM?

Business process management is not new, but AIIM and respondents to its survey believe it to be entrenched as an integral part of enterprise content management.

Ready to Redefine Yourself? Look Within First

While few will fault insurers for focusing on survival during these turbulent times, a chance to redefine themselves now exists.

The Policy Admin Paradox

Carriers need to focus on enterprise linkage to avoid applying a modern solution to old business requirements.

The Power of the Cloud

Today's computing methods can provide small insurers with access to the same technology previously only open to larger IT shops.

Solutions

Who's Buying What: Recent deals for technology software and services

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