Just How Old Are Each P&C Sector's Claims Systems?
Research indicates that claims systems and process capabilities vary widely by insurer.
Insurance Networking News, January 21, 2014
Among P&C insurers, claims systems and process capabilities vary widely, potentially affecting loss results, according to the "Novarica Claims Capabilities Maturity Model," which is based on a survey of more than 90 P&C insurers.
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