Document Management To-Do: Tackle Unstructured Data

While document management systems continue to house the industry's essential business information, many large insurers are trying to leverage the data contained in a host of new media types to help boost the business.

Insurance Networking News, January 1, 2014

Doug Bartholomew

Insurers have begun to embrace the onslaught of data in a variety of formats - e-mail, PDFs, photographs and social media feeds, to name a few. The idea is to turn the vast menagerie of unstructured data into useful business insight, with the goal of providing better results to clients while boosting sales. But achieving this end poses both a business and a technological challenge that few have been able to tame so far.

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