Keeping Agents Honest—Legally and Ethically

Unethical behavior and fraudulent activities may be increasing among independent agents, but insurers are finding ways to prevent these situations.

Insurance Credit Scoring Now Spawns Less Anger

Using credit history to set rates no longer shocks the public, thanks to model legislation, education and plain old familiarity.

Outsourcing Can Rescue Document Management

Handing document management off to a third party sometimes cuts costs, assists with regulatory compliance and brings newfound flexibility.

Identity Theft Coverage Gives Carriers the Edge

With help from third-party services, carriers are offering fraud coverage that includes restoration of stolen identities.

Tying Risk to Geography Can Help Limit Exposure

Pinpointing the latitude and longitude of an address helps Homesite understand risk, improve CRM and speed up processes.

Insurance-to-Value Tools Help Keep Policies Real

Improved communications between claims and underwriting is a win-win for the carrier and policyholder.

Achieving 'Product in a Day'

Think of a product one day and sell it the next? Software can help insurers move closer to the elusive goal of cutting 'time to market' to almost nil.

Who Will Do The Job?

Unless certain immediate changes are made to replace retiring legacy code programmers, the future doesn't look bright for insurers hoping to build or maintain legacy applications.

Mixing SOA and Batch Apps

Despite what most IT executives think, service-oriented architecture can fit with batch processes. Just beware of delays.

Avoid Conversion Worries

With proper time and resources, converting a book of business to a new system holds less risk than previously thought.

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