U.S. CONSUMERS WANT CONTROL OF E-HEALTH RECORDS
Americans show a strong interest in controlling their own electronic medical records, according to a national survey released at a health IT conference.
Adults favor providers (51% over 17%) and insurance carriers (68% over 16%) who use electronic medical records over those who do not, indicates a study by StrategyOne, a New York-based independent public opinion research company, on behalf of Oakland, Calif.-based Kaiser Permanente.
The study also confirms that while 12% of Americans review their medical records on health insurance company's Web sites, more than half say they would like to check claims and coverage (56%) or have electronic access to personal records (51%) in the future.
INSURERS FOCUS ON ONLINE TOOLS FOR CUSTOMERS
Two insurers-Travelers and Anthem Blue Cross and Blue Shield-announced online tools for their customers. Hartford, Conn.-based Travelers announced new technology launches: Umbrella Wired and OSHA Recordkeeping, as a new component of e-CARMA.
Umbrella Wired online software program is designed to simplify the rate, quote and bind process for agents who offer small commercial umbrella liability policies. OSHA Recordkeeping, enables employers to track, document and report OSHA-recordable injuries and illnesses.
Anthem Blue Cross and Blue Shield in Indiana announced an online tool designed to provide Central Indiana Anthem consumers with facility-specific medical care cost estimates so they will have a better idea of the costs they will incur before medical services have been provided.
NEW ONLINE TOOL TELLS STORIES
When agents and brokers suggested that stories about losses would be an effective way to illustrate the need for specific insurance products, the Warren, N.J.-based Chubb Group of Insurance Cos. listened.
Chubb developed "My Loss Scenarios," an online sales tool that helps agents and brokers create customized, personalized professional and management liability loss scenario documents they can use to educate prospects and clients.
The tool includes an online library with more than 150 professional and management liability loss scenarios for private companies, not-for-profit organizations, health care organizations, financial institutions and professional service firms. Chubb says it plans to add scenarios to the library on a regular basis, including some on public companies and other types of businesses.
Using a five-step process, an agent or broker can gather loss scenarios-customized to the client's business and exposure-into a document and then personalize the document.
RISK MANAGERS ID TOP RISKS FOR EUROPEANS
European risk managers see breakdown of critical information infrastructure, crime and corruption, liability regimes, terrorism, and catastrophic floods as the most significant global risks, according to a survey by the Federation of European Risk Management Associations (Ferma), Brussels, Belgium.
The survey represents the views of 39 risk managers and other professionals from 12 national associations who responded to the questions about core global risks.
The second most important group of core risks, according to the survey, is energy price and supply shocks, catastrophic windstorm and earthquake, and pandemics. A third group of risks covers climate change, war, loss of freshwater services and nanotechnology.
ASSOC. NAMES IBM TOP OUTSOURCER
IBM took the No. 1 spot for the second consecutive year in a Global Outsourcing 100 annual ranking by the International Association of Outsourcing Professionals (IAOP) of the world's top outsourcing service providers.
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