MASSMUTUAL UPGRADES PRODUCT MACHINE SOFTWARE
The disability income insurance area of Massachusetts Mutual Life Insurance Co. (MassMutual), Springfield, Mass., upgraded to version 3.1 of Product Machine, a set of tools designed to enable users to build, design and publish products.
Product Machine is distributed by New York-based FJA-U.S., a technology provider with expertise in actuarial science, business and technology.
MassMutual licensed the Product Machine in 2001 to support product modeling of disability products. In addition to improving MassMutual's modeling capabilities, this implementation shortened the time and cost of bringing products to market, the company reports.
EMPLOYERS DIRECT TO USE NEW PORTAL
With the goals of improving customer experience, lowering insurance premiums and improving its bottom line, Employers Direct Insurance Co., a specialty direct writer of workers' compensation insurance will use Liferay Portal 4.1.1 technology, says the company.
The Agoura Hills, Calif.-based Employers Direct, which sells insurance directly to California business and industry with no independent agent or broker, will use the Internet to create value for customers and lower administrative overhead.
The carrier will use Liferay Portal's Web publishing, document management, authentication and user management capabilities. LifeRay is based in Los Angeles.
FHM INSURANCE CUTS DEALWITH TROPICS SOFTWARE
FHM Insurance Co., a Jacksonville, Fla., provider of workers' compensation insurance, selected policy administration and Web-based agency products from Sarasota, Fla.-based Tropics Software.
Putting the systems in production in March to accommodate its expansion into the state of Georgia, the company plans to install Tropics' Web-based agency application processing/quoting and inquiry/ reports, Web-based insured inquiry/ reports and online payment.
Processing of Florida policies is slated for October 2007 after the legacy data is converted into the Tropics system.
IRISH LIFE TO IMPLEMENT MASTER DATA MGT. SYSTEM
As part of the company's IT upgrade strategy, Dublin-based Irish Life will work with IBM, Armonk, N.Y., to implement its master data management software system and information server.
Using IBM Information Server and WebSphere Customer Centre 7.0, Irish Life expects the IBM system to connect all existing customer business into a single view.
By having a 360-degree view of its one- million-plus customer relationships, Irish Life plans to identify suitable products for its customer base, the company reports.
EXSTREAM DIALOGUE PUT INTO PLAY BY CARRIERS
Anadolu Insurance Co. (Anadolu Sigorta), an 82-year-old Turkish provider of multi-line, non-life products, will use Dialogue enterprise personalization software from Exstream Software, based in Lexington, Ky., to create primary insurance documents such as policies and premium receipts, enhance the overall design of its communications and reduce costs for document production.
The new interactive system will be used by close to 3,000 agents to generate policies online.
Cincinnati-based P&C provider Great American Insurance Co. selected Dialogue as a common platform to streamline complex document production processes for delivery of timely and effective communications to its client base of independent agents and brokers.
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