Do Insurers Grasp Catastrophe Risk?

In Katrina's wake, one question still remains: are carriers on the risk management learning curve better equipped to deal with its inherent obstacles?

Compliance: Benefits of SOX Debated As Cost to Carriers Dips

Insurers spent big bucks to meet the SOX compliance deadlines a few years ago. Now, costs are down and benefits are (possibly) up.

Content Management: In Content Management Piecemail Fix Can Work

To hold down costs while creating a paperless workplace, carriers need to harmonize legacy content or document systems.

CRM: How a Brokerage Handles a Touchy Subject

An Iowa firm used an automated CRM system to work as a company rather than individuals when following up on leads.

Adjusters Are Turning Pro With Help from Analytics

From big picture to granular, analytics can save millions of dollars by removing debris—whether the trash is real or metaphorical.

Keep Networks Secure In the Age of Mobility

When a lost laptop provides access to thousands of identities, IT staffs need to compensate for physical and digital vulnerabilities.

What Agents Really Want In Management Systems

Agents crave tracking, customization and pre-fill fields on carriers' Web sites.

2007: Time to Strategize

Tech Twist for Geico

An interactive Web site makes the Geico cavemen come alive, while also demonstrating how far the company has come from the insurance industry's old-style mode of "technology for its own sake."

Learning to Manage Records

Keep records long enough to satisfy e-discovery and regulatory requirements but not long enough to aid potential opponents.

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