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Past Issues

April 2007

Features

Do Insurers Grasp Catastrophe Risk?
In Katrina's wake, one question still remains: are carriers on the risk management learning curve better equipped to deal with its inherent obstacles?

Compliance: Benefits of SOX Debated As Cost to Carriers Dips
Insurers spent big bucks to meet the SOX compliance deadlines a few years ago. Now, costs are down and benefits are (possibly) up.

Content Management: In Content Management Piecemail Fix Can Work
To hold down costs while creating a paperless workplace, carriers need to harmonize legacy content or document systems.

CRM: How a Brokerage Handles a Touchy Subject
An Iowa firm used an automated CRM system to work as a company rather than individuals when following up on leads.

Adjusters Are Turning Pro With Help from Analytics
From big picture to granular, analytics can save millions of dollars by removing debris—whether the trash is real or metaphorical.

Keep Networks Secure In the Age of Mobility
When a lost laptop provides access to thousands of identities, IT staffs need to compensate for physical and digital vulnerabilities.

Statistically Speaking

What Agents Really Want In Management Systems
Agents crave tracking, customization and pre-fill fields on carriers' Web sites.

Viewpoints

2007: Time to Strategize

From The Staff

Tech Twist for Geico
An interactive Web site makes the Geico cavemen come alive, while also demonstrating how far the company has come from the insurance industry's old-style mode of "technology for its own sake."

Vantage Point

Learning to Manage Records
Keep records long enough to satisfy e-discovery and regulatory requirements but not long enough to aid potential opponents.

Extras

News Briefs

Solutions

Who's Buying What: Recent deals for technology software and services

Spotlights