Deadly Pandemic May Close Down The Unprepared

A forward thinking logistics and technology plan can keep a carrier operating even during a deadly, long-term influenza pandemic.

IT Best Practices: With Help from ITIL, Business Comes First

In a major shift, the IT Infrastructure Library helps IT staffers put business ahead of technology.

IT Asset Management: Aging Techno Marvels Sometimes Defy Disposal

Lease, outsource, donate, sell—what do insurers do with end-of-life IT equipment, and what risks are they taking?

ASPs Finding New Markets, Overcoming Old Objections

Application service providers aren't just for the little guys any more. Carriers use ASPs to cut costs and reduce time to market.

Special Report: What Other Industries Can Teach Carriers

It isn't stealing, honest. Insurers are learning from innovations currently in play in manufacturing, banking and other markets.

Once Can Be Enough When Entering Data

Farmers Mutual of Nebraska has eliminated a time-consuming step in claims estimating.

Information SWAT Team

For the newly named business information group at Hartford Life, turning data into actionable information is more than a rescue and recovery effort: it's a step toward profitable growth.

SOA: IT Fountain of Youth?

Service-oriented architecture can bring out the best in legacy systems.

It Isn't That Simple

Technology, the weather and claims of unjust business practices are only part of a very large, complicated picture; they reflect the notion that there is absolutely no simple answer to our industry experiencing one profitable year.

Communicating in Real Time

To be successful, carriers need to move away from their comfort zone of batch-oriented print-centricity and embrace real-time document generation.

Putting Silos Out to Pasture

Relatively new laws allow combinations of life, annuity and long-term care. Expect a frenzy of product introductions.

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