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Leveraging Portal Power
February 9, 2012
The Truth about Online Self Service: Uncovering the Reality of What Customers Experience Online
February 16, 2012
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February 8, 2012 - February 10, 2011
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Features
Using Technology in the Crusade Against Fraud
As insurance fraud grows, monitoring tools proliferate. But are they working?
Healing Workers' Comp
A new Web-based claims system at New Mexico Mutual integrates with older systems, making the department more effective.
Roving Trouble
The use of handheld devices in financial services increased by 80% over the past two years. The freedom to work remotely can increase employee productivity, but there's a downside: Securing e-mail access to corporate server-based accounts and providing remote access to corporate networks and Web-based...
Chinese Carriers Expect Onslaught
China has opened its borders to foreign insurance companies, touching off an 'invasion' that may increase IT investment.
Viewpoints
Don't Panic
Replacing Core Systems
A new core system can promote efficiency, loyalty and product innovation.
Top 10 'Best Practices' For Product Development
Insurers can beat the competition by launching products in record time and managing those products for the long run.
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