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Past Issues

October 2006

Features

Redefining the Insurance Landscape
Women are making a solid contribution to the insurance industry, and six women are profiled as examples.

Mission: Educate the Boomers
New York Life, Allstate and MassMutual are just three of many insurers using technology to educate and draw in retirees.

Thinking Thin
The number of insurers opting for thin client computing is growing, and companies such as Amerisure are pleased with the platform's performance and potential ROI.

Getting Your Arms Around IT Asset Management
Compliance pressures, disaster planning and the desire to run IT as a business are three forces driving more companies to take hold of IT asset management technology.

Keeping it Personal, Thanks to Automation
Groupama digitizes its call center capabilities to increase responsiveness in both sales and disaster claim scenarios.

Conversions: No Longer the Black Hole for Resources
Two life insurance IT executives tell how they're converting currently owned blocks of business from old policy systems to new ones-with much less stress and cost than in the past.

Viewpoints

A Leadership Mindset

Are Insurance Vendors Ready for SOA Prime Time?
Educated carriers can avoid a business and technology "bait and switch" on the way to SOA implementation.

Knowledge-Based Systems Defined
In addition to other benefits, knowledge-based/expert and artificial intelligence systems capture and retain knowledge for reuse and are constructed to input, manipulate, edit, store and eventually execute or react to existing data.

Why Outsource?
Insurers face a mixed bag of challenges, such as outdated technology, the need for business continuity and the ability to meet ever-changing market demands, and outsourcing may help.

Extras

News Briefs

Solutions

Who's Buying What: Recent deals for technology software and services

Marketplace