High On The Radar Screen

BPM's popularity may be prompting insurers across all lines to rethink their business processes, but do they really understand its potential?

Sarbanes-Oxley: Lessons Learned

Organizations that need to be SOX-compliant are just now realizing they need to get serious about using technology to monitor and test their internal controls.

Auto Club Group Blazes New Trails

When the largest writer of auto insurance in Michigan expanded into neighboring states, management saw the clear need to standardize and automate the organization's disparate and antiquated underwriting processes.

Location Intelligence Wins Converts in the Industry

With a mapped view of its data, Church Mutual, a provider of insurance to religious institutions, has been able to increase its business by 80% in the past three years.

From Three Days to Three Seconds

Reports that used to take Pacific Life's IT staff three days to generate are now created by business personnel in three seconds-since the insurer deployed business intelligence across the enterprise.

Take this Acronym and ...

Whether it goes by the name business process management--or business process optimization--the popularity of BPM (BPO) is soaring.

Outsourcing Due Diligence

Knowing how to craft an effective outsourcing contract is considered by many as important as the labor it represents.

Connecting with Customers Who Don't Speak English

With sophisticated CRM solutions, many insurers are communicating with customers, regardless of their language.

News Briefs

Solutions

Insurance E-Business Trends in China

Who's Buying What: Technology Software and Services Deals

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