Insurers Bring Billing Out to the Front

No longer residing only in the back office, the tactical elements of electronic billing and payments are turning into strategic front-office opportunities.

The Power of Expectations

To ensure a successful outsourcing arrangement, the relationship has to be mutually beneficial to both the client company and the service provider. Such alignment does not magically occur. It needs to be developed and managed on a proactive and ongoing basis.

New Products, Special Delivery

To keep up with speed-to-market demands, some carriers recognize that giving birth to new products requires better product lifecyle management processes and tools--and a new look at who is using them.

Survey: CFOs Cut Off from CEOs' Growth Goals

Are regulatory reporting and the inability to make sense of massive amounts of disparate data hindering insurance CFOs from supporting their CEOs' growth strategies?

N.C. Blues Eliminates Duplicates

Automating its claims processing saved Blue Cross and Blue Shield of North Carolina approximately $250,000, with a potential to save up to $1 million.

Insight Wins The Game

A hosted performance management system is helping senior insurance executives in smaller companies use "scorecards" to monitor their businesses.

The Data Steward Revisited

Regulators Put Climate Change on the Docket

The National Association of Insurance Commissioners established a task force to investigate how changing climate patterns may affect the industry.

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