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Closing the Loop on Lifecycle Management

Automating asset management processes was a no-brainer for Guardian Life's dedicated IT Asset Management team.

Rolling Out the Red Carpet

After spending millions of dollars on disappointing CRM projects, then focusing their efforts on call center performance systems, many insurers are now catering to the 'C' in CRM.

Web Services Deliver Speed, Interoperability

Carrier opts for scalability, modularity in its quest to improve ratings, time to market.

Lift and Shift Migration Puts One Platform in Play

Canadian insurer opts off the mainframe to embrace an open platform.

Viewpoints

Know Thy Customer

Extras

C-level Execs Demand Faster Ramp-Up, More Front-Office Services

Carriers Unaware of IP Ownership Threats and Opportunities

Compliance, Pay-back Driving ECM

Industry Still Debating State, Federal Control

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