Text Messaging Revs Up Sales For Auto Insurer

Hibernian General Insurance implemented wireless text messaging in a marketing campaign last summer. The results: more inquiries, a higher conversion rate and lower conversion costs.

At Fireman's Fund, IT Means Business

Frederick Matteson, CIO for Fireman's Fund Insurance Co., isn't able to fully grasp the automation-related woes that have bedeviled insurers. That's because Matteson has deftly been able to avoid them himself.

ACORD XML Approaches Critical Mass

Unlike previous industry attempts to standardize data exchanges between carriers, agents and third-party partners, it appears that XML is the real deal. Still, the industry has a long way to go before support for ACORD XML turns into widespread adoption.

Customer Service Solution Answers The Blues' Call

Your Opinions Are Important

Federal Judge Rules Allstate Did Not Discriminate Against Older Agents

Lack Of Training Root Cause Of Most IT Security Lapses

Long-Term Growth For Life Insurance Hinges On Technology For Distributors

Insurers' Compliance Efforts Are A Work In Progress

Discussions For Federal Role Heat Up In Congress

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