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Cover Story
BPO: Now it's Personal
Insurers' need for cost savings and business transformation is driving many to look for specialized, long-term relationships in a maturing BPO space.
Statistically Speaking
Predictive Modeling Boosts Bottom Lines for Insurers
The technology and related processes are effective at improvement risk selection and pricing, which leads to greater profitability, notes Towers Watson.
From The Staff
Do We Need an E-mail Serenity Prayer?
Insurers need an intervention to survive their always-on, multitasking electronic messaging overload.
Vantage Point
A Low-risk Path to the Cloud
By employing a 4-stage approach, insurers can mitigate some of the risk of service-based computing.
Asked & Answered
The Case for the Cloud
With cost savings and business agility at a premium, insurers need to give serious consideration to cloud computing.
Front Office
STP Starts to Stick
Carriers add straight-through processing to streamline quote and bind.
Extras
Front Office Solutions
Front Office Solutions
Who's Buying What
Recent deals for technology software and services
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