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Cover Story

BPO: Now it's Personal

Insurers' need for cost savings and business transformation is driving many to look for specialized, long-term relationships in a maturing BPO space.

Statistically Speaking

Predictive Modeling Boosts Bottom Lines for Insurers

The technology and related processes are effective at improvement risk selection and pricing, which leads to greater profitability, notes Towers Watson.

From The Staff

Do We Need an E-mail Serenity Prayer?

Insurers need an intervention to survive their always-on, multitasking electronic messaging overload.

Vantage Point

A Low-risk Path to the Cloud

By employing a 4-stage approach, insurers can mitigate some of the risk of service-based computing.

Asked & Answered

The Case for the Cloud

With cost savings and business agility at a premium, insurers need to give serious consideration to cloud computing.

Front Office

STP Starts to Stick

Carriers add straight-through processing to streamline quote and bind.

Extras

Front Office Solutions

Front Office Solutions

Who's Buying What

Recent deals for technology software and services

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