Policy Admin System Revamp

After an award-winning multi-year project, Farmers Alliance Mutual Insurance is revamping its core policy processing system for its commercial, general liability and homeowners' lines.

An Age-Old Problem

As legacy claims systems show their age, carriers need to consider both strategic business benefits and the promise of technology.

2010 Women in Insurance Leadership

For the fifth consecutive year, INN is pleased to recognize and congratulate 10 of the insurance industry's most extrordinary female leaders.

Sizing Up Self Service

Carriers need to compensate from a technology standpoint as customers increasingly turn to the Web for insurance-related transactions.

Making the Connection: e-Books and Life Insurance?

Just as electronic distribution is altering the publishing industry, the electronic policy applications are set to alter insurance.

The Path to Mastering Collaborative Underwriting

Guest commentary from industry sources Carriers can reach full underwriting capability by combining a modern PAS with an underwriting system with an agent portal.

Balanced Scorecard Benefits

Exclusive INN interviews with insurance thought leaders Insurers can use balanced scorecards to get a holistic view of operations and drive business transformation.

Culling All Leads

Insurers and agents are making better use of aggregators, social media and micro sites to garner new business.

Technology Can Solve the Customer Service Puzzle

As the Web and mobility alter expectations, insurers can employ analytic tools to better serve customers.

Front Office Solutions

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