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Back-End Changes Equal Front-End Benefits

To respond to customer and business demands, insurers take on billing system overhauls.

Rate, Review, Repeat

USAA uses social networking tools to spur sales, quotes and product and service strategies.

It's All About Trade-Offs

Cost, performance and application compatibility are some of the interlocking issues impacting hardware replacement decisions.

Annuities 101: A Course for Advisers & Clients

Chasing the retirement "savers" will require a technology- enabled focus on education to simplify the complex products being posed to them.

Quantifying Policy Admin System Replacement

Metrics, averages and advice on updating core systems.

The SaaS Connection

Consistent data a key benefit of SaaS for Ohio P&C carrier.

The Big Rethink

In wake of the economic crisis, financial risk managers will need to rely on process and technology innovation, as well as a dose of introspection.

Statistically Speaking

Insurance Job Market Muddled

Survey reveals that 74% of nation's insurers are hiring.

From The Staff

On Siloed Thinking

While a new study questions the value of brainstorming, the history of successes born of collaboration tells another tale.

Vantage Point

Avoiding a Front-End Fiasco

Servicing multiple distribution channels shouldn't translate to multiple headaches.

Asked & Answered

Surveying the IT Universe

Microsoft CFO Peter Klein weighs in on the host of transformational technologies impacting insurance operations.

Surveying the IT Universe

Microsoft CFO Peter Klein weighs in on the host of transformational technologies impacting insurance operations.

Back Office

Back-End Changes Equal Front-End Benefits

To respond to customer and business demands, insurers take on billing system overhauls.

Extras

Who's Buying What

Recent deals for technology software and services.

Rate, Review, Repeat

USAA uses social networking tools to spur sales, quotes and product and service strategies.

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