Claims Management: A Balancing Act

If they take into account underlying business challenges and the needs of staff, carriers can leverage a bevy of new technologies to manage claims more efficiently and more effectively.

Achieving the Greater Good

Insurers and agents alike are finding the “show me the money” approach needs to be enhanced with elements that ensure time-tested, mutually beneficial relationships that foster growth for both parties.

Digital Health Records Get Much Needed Injection

But will the stimulus be enough to boost adoption of costly electronic and personal health records?

Casting a Wide Net Reaps Varied Rewards

Recognizing the need for change, Allstate developed a multi-channel distribution strategy to present a new cohesive, collaborative face to its customers.

Keeping Up With Farmers

The Perils of Comparison

The 401k market has been exposed, and insurers that can't compete in this new transparent world will exit the business.

Clouds Spring Internal

After much hype and speculation, insurers share real-life experiences of migrating applications and functions to the cloud.

Charting Carriers' Spending Priorities

Study sees carriers increasing investment in customer-facing technologies.

Helping Workers Accept The Boy at the Door

With IT workers anxious over career prospects, managers need to channel that energy in a positive manner.

Enabling Electronic Payments

In order to keep up with shifting customer demands, insurers need to offer a diverse array of payment options.

Optimizing Medical Claims

A data-centric approach to the claims process can deliver significant savings in payouts for property/casualty insurers.

Optimizing Medical Claims

A data-centric approach to the claims process can deliver significant savings in payouts for property/casualty insurers.

Front Office Solutions

Industry Priorities Solutions

Who's Buying What

Recent deals for technology software and services

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