Top 10 Imperatives for Insurers in 2013

Innovation and the consumer experience top Strategy Meets Action's list of the most important action items to make this year a successful one.

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4. Commit to dynamic distribution capabilities

Current distribution demands and expectations are dynamic; insurers know that a one-size-fits-all model won’t do the job. Agents, brokers, MGA’s, prospects, policyholders and third parties all have different needs and want to interact with insurers and each other in a wide variety of ways. That means a serious commitment to providing support for every type of submission, inquiry, or service request through any channel, via any device.


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