Top 10 Imperatives for Insurers in 2012

Data and the consumer shape Strategy Meets Action's list of must-have technology action plans for insurers.

Photos courtesy of ThinkStock.

Unleash Analytics on Data

The ability to tap into vast stores of internal and external data and reshape the information into data that be leveraged for developing new products is essential. This will help insurers meet evolving customer needs, improve underwriting and pricing decisions, more effectively manage claims and enhance the customer experience.

The data must be clean, complete, accessible and accurate, but from there, intelligence tools and analytics'—specifically predictive analytics—scenarios can be assessed more accurately than before across the business value chain.



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