May 6, 2013

5 Ways Carriers can Optimize Distribution Channels

Insurance carriers face a daunting challenge – how do they adapt captive distribution channels to deal with the competitive pressures from direct channels? Carriers must make fundamental shifts in the way they support captive channels in order to drive a strategy that supports continual premium growth, accelerates production and ensures that every sales person can sustain and grow a profitable book of business.

The new model must eliminate manual processes that are primarily driven by individual skill and rely on the agent or representative to determine the best offers for each policyholder or situation. This means captive channels must be supported by nimble technology that empowers agents to sell better and maximize the value of each policyholder relationship. Read this eBook now and discover 5 ways carriers can optimize distribution channels.

March 28, 2013

UBI Puts Insurers in the Driver's Seat

Unlease the Power of Mobile Technologies

There is little doubt that the implications of mobile devices are huge across the insurance industry. From the claims area, to underwriting to customer service and beyond, mobility means being able to enhance various business strategies with insights generated from mobile device data. This eBook explores the world of core mobility services, including: state-of-the-art statistics; how insurers considering mobile strategies are overcoming challenges; and how the leaders are using UBI, global networks, cloud security and wireless backup/business continuity to advance its future.

Read now and discover how UBI and other mobile data collection strategies are providing new opportunities for leading insurers.

October 18, 2012

Workforce Optimization in Insurance Claims

Improve Employee Productivity In Insurance Claims by 10%

Productivity is critical in today’s claims processing organizations, and there’s no shortage of systems and methodologies to improve it! While helpful, these systems overlook the most important resource in claims processing—the people who perform the work.

In their eBook, Workforce Optimization in Insurance Claims Operations: Adding People to the Productivity Equation, Verint® Systems takes a closer look at the opportunities for improved efficiencies left on the table by current technology and practices. Verint explains how workforce optimization software solutions can be successfully used to improve staff productivity and performance in the back office, as well as in other parts of the organization.

Back-office workforce optimization solutions typically can help insurers improve the productivity of their resources by approximately 10 percent. These solutions help insurers:

• Process more customer transactions with fewer resources
• Reduce turnaround times and costs
• Improve bottom-line profitability and customer satisfaction.

Read the eBook to learn how.

October 10, 2012

Efficient Producer Lifecycle Management (PLM): How Growth-minded Carriers are Scaling through Automation

This 8-page eBook from Vertafore educates carriers on the basics & importance of Producer Lifecycle Management (PLM), & how these processes can be adopted, optimized & automated. Managing the producer lifecycle often involves disjointed processes, manual and redundant data entry, and efficient transactions across multiple internal systems. Efficient Producer Lifecycle Management (PLM) accelerates producer sales authorizations by automating the transactions required to get and maintain requisite credentials and selling relationships, while adhering to regulation and upholding compliance. Automated PLM increases operational efficiency and is a key part of a strategic distribution management plan, enabling efficient, scalable growth in any market.