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Insurers Must Admit They Have A Customer Experience Problem
The majority of carriers have perfected looking at the world from the inside out, which may be fine in an era of limited change, but it is exactly the wrong response in a period of dynamic activity and shifting expectations. Read More »
Looking to add $6.9 billion to its books, Allianz has partnered with China's Baidu search engine on digital distribution. Read More »
Life insurance is so far behind that it is not even in the e-delivery race. Read More »
The insurer, which recently completed a merger with Catlin, has taken a 10% stake in the White Plains, N.Y. specialty carrier. Read More »
UnitedHealth Group Inc. is scaling back marketing efforts for plans it’s selling this year under the Affordable Care Act, and may quit the business entirely in 2017. Read More »
The Beijing- based company also is investing in insurers in South Korea and Belgium. Read More »
Two of the key tools of innovation can bridge the gap that exists in the download between insurers and agents: actual ideation and crowdsourcing. Read More »
NLC cited Thunderhead's integration with the company's Guidewire core systems environment as a key selling point. Read More »
Docusign and Visa have developed a prototype platform for handling lease-related transactions, including insurance enrollment, right from the car. Read More »
New features on the site focus on elucidating healthcare costs. Read More »
South Africa’s biggest insurers are considering technology and telecommunications partnerships to counter increased competition and a slowing economy, according to PwC. Read More »
The telematics-only insurer has added former Dish Network exec James Moorhead. Read More »
The leader of MassMutual's retirement services and workplace insurance products says that the "true powerhouses" of capital markets are in insurance. Read More »

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