Sheraton Boston Hotel
Agenda - Columbus, OH
E-Signature Forum for Insurance Executives
November 1, 2012
Hyatt Regency Columbus
Thursday, November 1, 2012
8:00 a.m. 9:00 a.m.
Registration Opens and Continental Breakfast
9:00 a.m. 9:10 a.m.
Welcome and Introduction
Mary Ellen Power, Vice President Marketing, Silanis
Locke Lord LLP is a leading e-commerce law firm with deep expertise in insurance. In this session, Pat Hatfield and Greg Casamento will conduct a review of the US electronic signature law and share lessons learned from recent case law. The presentation will also feature a six-point framework Locke Lord LLP developed to help mitigate legal risk when implementing electronic processes. Looking closely at issues of fraud, repudiation, admissibility and compliance, summit attendees will learn how a well-designed process, supported by the right technology, can actually reduce risk and increase the enforceability of e-transactions compared to paper processes.
10:00 a.m. 11:00 a.m.
Enterprise E-Signature Requirements
Michael Laurie, VP of Product Strategy, Silanis
Led by 20-year industry veteran Michael Laurie, this presentation will review the top requirements of an enterprise e-signature solution and explain why they matter to insurance companies of every size. Michael will explain the four solution pillars that will help frame your requirements e-sign framework for the best optimal process design, transaction management for visibility, access and control over customer transactions, evidence needed to create a legally enforceable transaction and architecture to ensure tight integration with devices, services and back end systems. Armed with this insight, summit attendees will know how to create an optimal e-signature user experience with high adoption rates while meeting business and compliance requirements.
11:00 a.m. 11:15 a.m.
11:15 a.m. 12:00 p.m.
Best Practices for In-Person and Remote E-Signing
Pat Albert, Business Architect, Silanis
With so many options for electronic signatures, how do you choose the right approach? While there is no universal best or most legal type of electronic signature, there are best practices that can help you create an optimal e-sign process to ensure high adoption. This demonstration will feature two scenarios a proposed insured who meets in-person with an agent (mediated) and an applicant who is remote (unmediated), accessing the transaction via the web. These use cases will highlight the options for authenticating signers, presenting documents, capturing signatures and distributing signed documents in a real-world scenario using an iPhone, iPad and laptop.
12:00 p.m. 12:30 p.m.
Closing Keynote: Smarter Insurance: Global Markets, Technologies, and Implications
Mark McLaughlin, Director of Insurance Strategy, IBM
With extensive experience leading the implementation of technologies and systems for multiple top 10 US insurers, Mark McLaughlin is responsible for defining IBM's point of view on insurance issues and integrating IBM products, services, and business partners to address those issues. In this presentation, Mark will share insights on how to navigate upcoming shifts in our industry's globalization, regulation, and business models. He will elaborate on the three pillars of success for best-in-class insurers, how IBM's Smarter Insurance vision can help insurers capitalize on change, and how key practical capabilities like customer intelligence, straight through processing, and electronic signature will be foundational for any successful insurer strategy.
Each attendee can choose a table pertaining to their area of interest to brainstorm, network and learn from the speakers and their peers.